How to return the product you purchased from Luxuriant Concierge

 

PLEASE CONTACT LUXURIANTCONCIERGE@GMAIL.COM TO MAKE SURE YOUR ITEM IS DEEMED RETURNABLE.

Please note: All international sales are final 

WHAT MAKES YOUR ITEM  QUALIFIED TO BE RETURNED:

- REQUESTED PRIOR TO 7 DAYS OF USAGE
- STILL HAS ITS TAG
- ALL ORIGINAL DOCUMENTATION IS PROVIDED

IN ORDER FOR A RETURN TO BE EVALUATED THE FOLLOWING PAPERWORK MUST BE PROVIDED:

Order Number
Proof of Purchase
Watch Name
Invoice Number
All Paperwork/Documents Provided


Please Note: This return policy only applies to purchases related to direct orders from the Luxuriant Watch Concierge Inc. website. If you purchased from our other platforms, feel free to contact the platform directly to initiate the return according to their policies. 

How to Ship Your Watch after your item has been redeemed returnable:

You can ship out your watch via an insured shipping carrier such as: UPS or FedEx. Please make sure to contact us to receive the address for where you will be shipping it to. 

1. Print out your shipping label.
2. Grab two new, sturdy boxes (double boxing is required for insurance purposes).
3. Pack your watch along with all accessories (stickers, tags, warranty card, etc.), the original box and papers into the first box.
4. Pack the inner box into the larger outer box.
5. Tape the shipping label to the outer box.
6. Schedule a pick-up or drop your package off at an authorized shipping facility like UPS or FedEx.